Description of Services

 

Click on topic above  for detailed service description

Soundbar Set-Up

  • Unpack your Bose® or Sonos system.

  • Connect Your Soundbar to your TV components following standard wiring standards

  • Program the remote to control your connected entertainment sources.

  • Provide a personalized education session on how to operate the system and the remote control.

  • Set-up Bose® or Sonos app including setting up the software on your computer and assist with account creation. 

  • Set-up service does not include wall mounting the Soundbar 300.

  • Service does not include moving or installing any electrical outlets.

Soundbar Installation

  • The Soundbar will be mounted to the wall with a wall bracket. Service does not include the cost of the bracket.

  • Unpack your Bose® or Sonos system.

  • Connect Soundbar to your TV components following Bose® wiring standards.

  • Program the remote to control your connected entertainment sources.

  • Provide a personalized education session on how to operate the system and the remote.

  • Set-up Bose or Sonos app  including setting up the software on your computer and assist with account creation. 

  • Service does not include moving or installing any electrical outlets.

 

Home Theater Set-Up

  • Unpack your Bose® or Sonos system.

  • Connect up to 5 speakers and your system components following standard wiring standards.

  • Connect your system to compatible entertainment sources located in the same cabinet or entertainment center.

  • Program the remote to control your connected entertainment sources.

  • Provide a personalized education session on how to operate the system and the remote.

  • Place speaker wiring on the floor around the edge of the room.

  • If your home is pre-wired for a 5.1 home theater system, installer will connect speakers to existing wiring. Please note, if existing wires cannot be used, additional charges will apply.

  • Set-up Bose or Sonos® including setting up the software on your computer and assist with account creation.

  • Service does not include moving or installing any electrical outlets.

  • Unpack your Bose® or Sonos system.

  • Connect up to 5 speakers and your system components following standard wiring standards.

  • Connect your system to compatible entertainment sources located in the same cabinet or entertainment center.

  • Program the remote to control your connected entertainment sources.

  • Provide a personalized education session on how to operate the system and the remote.

  • Rough patch any holes made in drywall as a result of installation. Rough patching includes the first coat of compound. Service does not include sanding or any painting.

  • Conceal system wires through the wall as construction allows.

  • Set-up Bose or Sonos app including setting up the software on your computer and assist with account creation.  

  • Installation service does not include speaker wall brackets, speaker floor stands, or speaker table stands.

  • Service does not include moving or installing any electrical outlets.

Home Theater Installation

 

Stereo Set-Up

  • Unpack your Bose® or Sonos amplifier and speakers.

  • Set-up Bose or Sonos app including setting up the software on your computer and assist with account creation.  

  • Set-up service does not include speaker wall brackets, speaker floor stands, or speaker table stands.  

  • Set-up service does not include the running of any new speaker wires or the concealing of any existing wires

  • Service does not include moving or installing any electrical outlets.

  • Unpack your Bose® or Sonos amplifier and speakers.

  • This service includes concealing all speaker wires as construction allows.

  • Mounting of your  speakers  

  •  Rough patch any holes made in drywall as a result of installation.

  • Rough patching includes the first coat of compound. Service does not include sanding or any painting.

  • Set-up Bose or Sonos including setting up the software on your computer and assist with account creation.  

  • Installation service does not include speaker wall brackets, speaker floor stands, or speaker table stands. 

  • Includes up to 100 ft. of 2 conductor CL-3 rated speaker wire .    

  • Outdoor: includes up to 30 ft. of (trenching. Additional charges may apply for distances longer than 30 ft. and/or the installation of conduit.    

  • Service does not include moving or installing any electrical outlets.

Stereo Installation

 

  • Service fee includes trip charge and 2 hours of on site service. Any additional hours will be billed an hourly rate.

  • Technician will check all cables and connections and replace if necessary. Cost of any cables is not included in the service fee.

  • If technician determines that the equipment is defective, technician will assist in setting up equipment return with the manufacturer. 

  • Defective equipment can not be repaired on site.

  • Service does not include moving or installing any electrical outlets.

Service Call

TV Mount

  • TV will be wall mounted to any sheetrock wall with wood studs. Additional charges will apply if there are metal studs or stone surfaces.

  • All low voltage wires will be run inside the wall and connected to components located on the same wall as TV.

  • Rough patch any holes made in drywall as a result of installation.

  • Rough patching includes the first coat of compound. Service does not include sanding or any painting.

  • Service does not include moving or installing any electrical outlets. Please note, it violates code to put the TV power cord inside the wall.

 

 In Home Consultations

  • Walk through your home with you or review your plans, and discuss options based on your unique system goals. 


  • Review the possible installation challenges.

  • At the end of the consultation, develop a proposal on site for your review. 

  • If you are ready to move forward, process the paperwork and schedule your installation.

  • The cost of an In Home Consultation will be credited toward services included in the proposal generated by your Custom Design Consultant

  • Please note: The In Home Consultation service does not include any installation or repair services.

 
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Proudly Installing Custom Audio Video Solutions for the Past 30 years

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Serving Delaware, Maryland, Washington, DC, Virginia, and West Virginia

 

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