Often when a client is having issues with streaming video or music, the problem is often caused buy their Internet Speed and Wi-Fi network. Often the client’s needs have outgrown the capacity of their router’s Wi-Fi Network or their Internet speed. When a network scan is completed, people are often surprised by the number of devices connected to their network. Multiple apps are available that will scan your network and confirm the number of your connected devices. Net Analyzer is an app we use to scan networks which can be found @ https://techet.net/netanalyzer. Once you have determined the number of connected devices, you can go to https://www.highspeedinternet.com/how-much-internet-speed-do-i-need and answer a few questions to determine how much internet speed you need. Once you know that you have enough internet speed coming into your home but still are experiencing connectivity issues in some spots in your home, that is a good indication that your router needs to be updated or Access Points added to your Wi-Fi Network. Outdoor Access Points are especially helpful to improve your Wi-Fi on your Patio or Backyard. To schedule a free consultation to upgrade your Wi-Fi network, please call 888-775-2673 or visit our website @ www.wbsouth.com.