• Craig Whitaker

Simple is Often the Solution

During the past week we spoke to a couple of clients that were experiencing service issues with their system and in the end, both proved “Simple is often the Solution”. When it comes to technology, when a problem arises, we all have a tendency to look for a complicated, exotic solution. Doing this prevents us from looking for the simple solution. In the 1st case, the client’s system was completely dead. After a few questions, it was determined that the Bose console, which with that particular system was central to the entire system, was not powering up. Instead of assuming a defective console, we checked the power cord and discovered it had come unplugged during cleaning. Plugging it back in, solved the problem. In the 2nd case, the client’s system sounded, “gurgling” after a software update. As with all electronics, software updates don’t go exactly as planned and the system needs to be restarted to implement the update. In this case, after unplugging, waiting 60 seconds, plugging the system back, resolved the problem. In both cases, “Simple was the solution”.

4 views0 comments

Recent Posts

See All

Does My Old Bose Lifestyle System Have Any Value?

With many of our clients upgrading their older Bose systems, we are often asked if the old system has any value. With the closing of the Bose stores, there are no trade-in programs available that we a

How Many Devices Are on My Wi-Fi Network?

Often when a client is having issues with streaming video or music, the problem is often caused buy their Internet Speed and Wi-Fi network. Often the client’s needs have outgrown the capacity of their