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  • Writer's pictureCraig Whitaker

Why am I having problems steaming video to my TV?


Many people have joined the cord cutting revolution by canceling their cable or satellite service and now rely solely on streaming video services such as Netflix, Hulu, U-Tube, etc. As a result, some experience poor or intermittent video. Often the picture will appear to break-up into small pieces (pixilation) or freeze-up. There are a couple of things you can do to try and resolve the problem. First, confirm with your Internet provider that your Internet speed meets your needs. For example, Netlix requires speeds of 5.0 Megabits per second for HD quality and 25 Megabits per second for Ultra HD quality (4k). If your Internet service meets these requirements, it may be time to upgrade your router. Are you using a modem/router combo unit? A separate modem and router is always a better solution. A combo unit will deliver less speed bandwidth than individual devices. The newest Netgear Nighthawk model is usually a good choice. If you don’t want to invest in a better, separate router, running an Ethernet cable directly from your router to the TV or streaming device such as Roku or Apple Tv, will solve your problem.

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