#BoseSoundtouch

Craig Whitaker

Dec 1, 2019
1 min

Accessing Your Music Services with Soundtouch

Last week we had a client call and said he couldn’t play Pandora on his Bose Soundtouch system. After a brief conversation with our client, it was determined that the client was trying to play Pandora directly from his phone and not through the Bose Soundtouch app. Remember to play your music services on your Bose Soundtouch system, you must first open the Bose Soundtouch app and then select your music service. If you try to access your music services directly from your phone

36 views0 comments

Craig Whitaker

Nov 24, 2019
1 min

Be Aware of Wireless Speakers

Once again this week, we had 2 customers that were shocked and disappointed to find out their “wireless” speakers required wires. Both clients said that they were told at the time of purchase that the speakers were wireless. To protect yourself when shopping for “wireless” speakers this holiday season, ask a simple question, are the speakers battery operated? If the answer is yes, you have a truly wireless speaker. If the answer is no, then you know a wire will be connected t

30 views0 comments

Craig Whitaker

Nov 18, 2019
1 min

What is the Bose square in wall speakers?

This week we met with a client that had square in wall Bose speakers and wanted to update his entire system. These speakers were approximately 20 years old and were part of the original Bose Home Entertainment systems. The most important thing to know is these speakers used 1.2-ohm speaker drivers and are not compatible with any of todays 4-8 ohm receivers/amplifiers, either Bose or any other manufacturer. These speakers were Model 102FR and could have been be flush mounted i

58 views0 comments

Craig Whitaker

Nov 11, 2019
1 min

Can Bose Bluetooth speakers be part of my Bose Soundtouch system?

With the holidays approaching, our clients are asking if they purchase Bose Bluetooth speakers such as Soundlink Mini or Revolver, as gifts for family members, can these Bluetooth speakers be added to their home wide Soundtouch system? The answer is no. Bose Soundtouch products are Wi-Fi based products and Bluetooth and Wi-Fi are different technologies. What adds to the confusion is you can Bluetooth music to a Soundtouch device, but remember, Bluetooth speakers cannot connec

32 views0 comments

Craig Whitaker

Nov 3, 2019
1 min

Revisiting Playing Connected Soundtouch Sources

A few weeks ago, we discussed how to play connected sources or the TV audio in other music sources. The issue continues to come up so we would like to revisit how to play connected sources such as a CD player or cable box in other zones. There are 2 important things to remember. First the connected source must be playing in the zone where the device is connected. Second, the connected source will not show up as a stand-alone option in the other zones. For example, if you wou

9 views0 comments

Craig Whitaker

Oct 27, 2019
1 min

Can I integrate my old Bose Lifestyle system with Bose Soundtouch products?

This week we visited with a client that had an older non-SoundTouch Lifestyle system and wanted to add streaming music products in other rooms. His question was could he continue to use his older Bose Lifestyle system? The answer is a qualified yes. The older Bose system can continue to be used as a home theater surround sound system, however, you can not play the various sources that are part of your older Lifestyle system, such as the DVD player and radio, in the rooms with

1,488 views0 comments

Craig Whitaker

Oct 14, 2019
1 min

Can My Bose System be moved to My New Home?

We are often asked, ”Can My Bose system be removed and moved to my new home”? The answer is yes but I always suggest the Bose system be sold with the home either as a sales incentive or at an additional cost. Homes will often sell quicker if advertised with the built in Bose Home entertainment system. There are 2 good reasons to sell the system with the home. First, leaving the system avoids the resulting repair to the walls where the speakers are located. Even with surface

4 views0 comments

Craig Whitaker

Oct 9, 2019
1 min

Will My Bose System Work with Smart Home Platforms?

After last week’s post on “What is a Smart Home”, a couple of our clients inquired if their Bose system will work in a smart home environment. The answer is yes; new Bose systems, Lifestyle 600 or Lifestyle 650 systems as well as Bose SA-5 amplifiers and Soundtouch or Bose Music Soundbar and speakers will work with major Smart Home platforms such as Control 4. The Bose drivers, the collection of control codes are available to be downloaded into the Smart Home platform. This

59 views0 comments

Craig Whitaker

Sep 23, 2019
1 min

With Bose Soundtouch, Can I play connected devices such as CD/DVD player in other zones?

Soundtouch owners often want to play connected devices, such as CD players or the TV sound to other zones. If you have a Bose Lifestyle 600 or 650 system or Bose SA-5 amplifiers, this can easily be done. As an example, you have a CD player connected to the Bose Lifestyle 600 console in the Great Room and want to play the CD out on the Patio. First, turn on and play the CD player in your Great Room. Next using the Bose app, add the Patio to the Great Room. You will now hav

345 views0 comments

Craig Whitaker

Sep 15, 2019
1 min

Can Bose Speakers be used with Sonos Amps?

Clients will often ask if they can use Bose speakers with Sonos amps? The answer depends on the speakers. The Sonos amps can be used with all of the Bose 4-8 ohm speakers including the Bose in-ceiling/in-wall speakers, Bose outdoor speakers, Bose bookshelves speakers, and the Bose AM-5 speaker system. Bose Lifestyle Home Theater systems and Soundbar systems cannot be used with Sonos amps. Bose speakers with Sonos amps are a good solution for those clients looking to expand th

1,671 views0 comments

Craig Whitaker

Sep 8, 2019
1 min

Where Did the Bose CD/DVD Player Go?

As many of our clients have decided to upgrade their older Bose Lifestyle system, they often are surprised to discover there are no built in CD/DVD players in the new Bose Lifestyle 600 and Lifestyle 650 systems. The reason the devices are no longer built in is that video formats change much faster than audio. Remember the standard DVD or the videocassette? Rather than make your Bose system incompatible with any new forthcoming video formats or devices, the new Bose Lifestyle

74 views0 comments

Craig Whitaker

Sep 2, 2019
1 min

What are the differences between Software and Firmware updates?

During a discussion of Bose Soundtouch updates, I was asked the difference between software and firmware updates. I must admit that was a first and somewhat out of my field. So after a little research, here is what I found. Surprisingly for me, I learned Firmware is a variety of Software. Software can be stored on your hardware or in the cloud and usually refers to applications and programs such MS Office on your computer or any various phone apps. On the other hand, Firmwar

5 views0 comments

Craig Whitaker

Jul 21, 2019
1 min

Got a new cable box and now we have no sound?

After the cable or satellite company installs a new box, there is a very common problem, great picture but no sound from your Bose Home Theater sound system. The conversation usually goes something like this, “the cable guy said it has a great picture, must be a sound problem, call your Bose guy”. The reason this happens is that the cable company most likely connected the new cable box directly to the TV, completely by passing the Bose system. To confirm this, depending on t

18 views0 comments

Craig Whitaker

Jul 14, 2019
1 min

Thunderstorms knocked out my system, what can I do?

This summer, many of our clients have experienced some strong thunderstorms that have knocked out their systems. If this has happened to you, here are a couple of things you can try before scheduling one of our techs to come out. First, unplug all of your devices from the electrical outlets, wait 60 seconds, and then plug each one back in. After plugging in your devices, confirm the power lights came on. If the power lights did not come back on, confirm the outlet is working

5 views0 comments

Craig Whitaker

Jul 4, 2019
1 min

What are the top rated home Wi-Fi network routers?

After last week, some clients were ready to upgrade their routers and asked what were the highest rated routers. According to a CNET article published January 2019, the top router was Asus RT-AC68U Dual-band Wireless-AC1900. This router had the highest rating in Set-up (9), Features, (9), and Performance (10). This was followed by the Asus AC2900 dual-band Wi-Fi router. This router was specifically recommended for larger homes and scored a 9 in all performance metrics. Acco

5 views0 comments

Craig Whitaker

Jun 17, 2019
1 min

How Can I Improve My Wi-Fi Network?

Most of our clients are adding network-connected devices to their Wi-Fi network. As you can easily understand, this increase in connected devices will slow down your network speed and create connectivity issues. Clients are constantly asking how can I improve my Wi-Fi network. Before you invest in a new router, there are a couple of things you can try. First is the location of your router. The router should be centered in your home for the best coverage for your entire home

27 views0 comments

Craig Whitaker

Jun 10, 2019
1 min

How do I reset my Bose Soundtouch Password?

A client recently purchased a new device and downloaded the Bose Soundtouch app but couldn’t log in because they had forgotten their login password. Here are a few simple steps to reset your password. First, open the Soundtouch app and select menu in the upper left corner. From the drop down menu, select SETTINGS. Next select ACCOUNT and then the SIGN OUT option at the bottom of the screen. Confirm you want the sign out option. On the next screen, select MORE OPTIONS at the

4,314 views0 comments

Craig Whitaker

May 27, 2019
1 min

Should I put the Soundtouch app on my computer?

When adding Bose Soundtouch products to your home, we all add the Soundtouch app to our phone, but often fail to add it to our home computer. There are 2 good reasons to add the Soundtouch app to your home computer. First, it allows you to play themusic that is stored on your computer throughout your Bose Soundtouch system. Second, in the event the person with the app on their phone is not home, the other family members can enjoy the Bose Soundtouch system. It’s easy to add

78 views0 comments

Craig Whitaker

May 20, 2019
1 min

Can I Connect the Bose Soundtouch Adapter Directly to My Speakers?

This past week, a client asked if he could connect a Bose Soundtouch Adapter directly to his speakers. The answer is a qualified no. Unless the speakers are self-powered with an aux input, connecting a Bose Soundtouch Adapter to a pair of passive speakers will not work. Passive speakers require power and the Adapter supplies audio signal not power. I further explained that the Bose SA-5 amplifier had Soundtouch ability built in and could power the passive speakers. He then qu

17 views0 comments

Craig Whitaker

May 13, 2019
1 min

Can I connect my Bose Solo 5 to My Soundtouch system?

In working with a client this week to expand their Bose system, the question arose, “Can’t I just install a Solo 5 for my bedroom TV and play my Soundtouch music through the Solo 5?”. The answer is no. Although the Solo 5 is an inexpensive way to improve TV sound, it is not Soundtouch compatible. When purchasing new Bose products for your system, always confirm they are Soundtouch compatible. In addition to the Solo 5, a few of the more popular Bose products that are not Sou

33 views0 comments

With Bose Soundtouch Expansion products discontinued, here are some music zone options for those upgrading their Bose Lifestyle systems.

WB South

888-775-2673