We often here from clients stating they can see the Netflix picture on their TV’s but can’t hear the Netflix audio through their Bose system. This often occurs when using a smart TV with the Netflix app. Most of the time the reason for this problem is the TV audio output is not connected to the Bose system like your other devices such as cable boxes, DVD players, etc. Depending on the age of your Bose system, there are a couple of solutions to fix this issue. If you have a new Bose Soundbar 300, Lifestyle 600, or Lifestyle 650, be sure the ARC (audio return cable) feature is enabled on your Bose system and TV. This will connect the TV audio to your Bose system. If you have an older Bose system without the ARC feature, simply connect an audio cable, usually a red and analog cable, from the back of your TV to the aux input on your Bose console. Then when watching Netflix, select the aux input on your Bose system. For more information, visit our website @ www.wbsouth.com.