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  • Craig Whitaker

Patio Speakers Not Working? Part #2

Last week we discussed Outdoor speakers that were part of an old Boselink system, and the various steps to troubleshoot non-working speakers. This week we will focus on outdoor speakers that are powered by new Wi-Fi music streaming amplifiers such as the Sonos Amp or a Bose SA-4 or SA-5. The most prevalent reason speakers are not working with Wi-Fi amplifiers is the amplifier has lost its connection to your Wi-Fi network. For Sonos amplifiers, you will get a message, “Unable to connect to Sonos”. If you see this message, tap the message and follow the on-screen instructions to reconnect to your Wi-Fi network. For Bose amplifiers, the rooms will be greyed out in the app. To reconnect the Bose amplifier, tap the 3 lines in the upper left-hand corner on the app. Next, select settings and then add/reconnect speakers. From there follow the on-screen instructions. For both Sonos and Bose amplifiers, if the rooms are showing up properly in your app, go to the amplifier to confirm that the green power light is on. If there is no green light, plug your amplifier into another receptacle. If the light doesn’t come on, there is a good chance the amplifier needs to be replaced. If the green light is on, next check to see If the speaker wires are properly connected to the speakers. If the connections are good, check the speaker wires to see if the wires appear damaged. It’s possible an animal may have chewed on your speaker wires. If the wires look OK, then most likely, the speakers need to be replaced. To learn more about outdoor audio and video, please visit our website @ www.wbsouth.com/outdoor-living-spaces.

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