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  • Writer's pictureCraig Whitaker
    • Oct 13, 2021
    • 1 min read

New Cable Box, No Sound?

This week we had a call from a past client with a common problem. His cable company installed a new cable box and now he has a great picture and no sound. This can also happen if you change cable providers. Most often, the reason is that the cable installer connects the cable box directly to the TV and bypasses the Bose Lifestyle system. You can correct this problem by disconnecting the cable box from the TV and reconnecting the cable box to one of the inputs on the Bose console (receiver). Then connect the output of the Bose system to your TV. Be sure you have selected the correct TV input when watching TV. If your Bose remote controlled your old cable box, you may need to re-program the Bose remote to control the new cable box. We will review how to program the remote in next week’s “Question of the Week”. To schedule a free consultation for your audio, video, or Home Automation, call 888-775-2673. Please visit our website @ www.wbsouth.com.

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