• Craig Whitaker

Smart TV Apps Not Playing Through Your Bose System

As more and more people are purchasing Smart TV’s and using the Smart TV apps for Netflix, Amazon Prime, YouTube, etc., clients are calling saying the sound from the apps isn’t playing through their Bose system. The reason for this is straight forward. Unlike your other components, cable box, Blu-Ray Player, or Roku that are connected directly to inputs on your Bose system, your TV is not. Your TV is connected to the Bose output. As a result, the sound from the TV apps never gets to your Bose system. To correct this, there are a couple of things you can try. First, if you have a new Bose Home Theater system such as a Lifestyle 600 or Lifestyle 650 that supports an ARC connection, be sure you select TV on your remote as the source. Second, confirm your TV is connected to the ARC HDMI input on your Bose console and the TV ARC setting is on. If you have an older Bose system that doesn’t have an ARC connection, check and see if your TV has an audio output that will match an input on your Bose console. If it does, make the connection with the appropriate cable. When playing the apps select the source on the remote that matches the input where the connection was made. Please visit our website @ www.wbsouth.com.

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