top of page
  • Writer's pictureCraig Whitaker

What is the error message “Bass Module Not Found”?


Two clients with older Bose Lifestyle systems called this week with the error message “Bass Module Not Found”. Three things normally cause this error message, the bass module is defective, the Bose cable is disconnected, or there is no power to the bass module. To determine if your bass module is defective, confirm the bass module is properly connected to a working electrical outlet. To confirm the outlet is working, plug in a lamp or another device to the electrical outlet. If that device works, your outlet is working. Next, there is a cable that connects your Bose console to the Bose bass module. Check both ends of the cable and confirm it is securely connected to the console and Bose bass module. Depending on the system, on the back of the console, the cable should be connected to the HT or Bass speaker output. Many times, this cable becomes disconnected due to moving the console or simple cleaning. If your Bass module is properly connected to the electrical outlet and the Bose console, the bass module is probably defective. Equipment repairs are done directly by Bose and they can be reached at 888-757-9952. Please remember, this troubleshooting does not apply to the new Bose Lifestyle 600, Lifestyle 650 Home Theater systems, or Soundbar systems with wireless bass modules. Please visit our website at www.wbsouth.com.

#Boserepair #boseupgrade #Bosealexa #boseupgrade #BoseLifestyle #Bosehometheaterspeakers #Bose #Boseapp

28 views0 comments

Related Posts

See All

One of the most frequently asked questions we receive is whether indoor ceiling speakers can be used on porch or deck ceilings. While these speakers may be installed in a porch or deck ceiling, they a

Sonos Voice enables direct voice control of specific speakers without the need for a third-party app like Google Home or Amazon Alexa. The Sonos speakers compatible with Sonos Voice include Arc, Beam

To control your Sonos system using Amazon Alexa or Google Assistant, the 1st step is to confirm your Sonos speakers are compatible. Almost all Sonos speakers are compatible. The next step is to downlo

bottom of page