With Bose Soundtouch Expansion products discontinued, here are some music zone options for those upgrading their Bose Lifestyle systems.

WB South

888-775-2673

Jan 2, 2019
1 min

What is the Difference between Bose Soundtouch Speakers and Bose Smart Speakers?

Clients have asked what is the difference between Bose Soundtouch speakers and Bose Smart speakers. There are a couple of significant differences to consider when selecting between the two product lines. The first is the Alexa control. With the Smart speaker products, Alexa control is built into the product. With the Soundtouch products, control is through an external Alexa device using the Bose Alexa skill set. The 2ndconsideration, a larger one, is the number of available S

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Dec 12, 2018
1 min

Can I Control My Bose Soundtouch System with Amazon’s Alexa?

Many people are getting the Amazon Alexa device for the holidays and want to know if their Bose Soundtouch music system can be controlled with Alexa. The answer is yes. You can control most Bose Soundtouch systems with Amazon Echo, Echo Dot, Tap or any Alexa-enabled device. The 1ststep is to download the Bose Soundtouch Control Skill into your Amazon account. Once you have done this, you will need to enter your Bose Soundtouch account’s username and password. That’s it, your

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Dec 5, 2018
1 min

How Can I connect my new TV to my Bose system? Part #2

Last week we reviewed how to connect your new smart TV to your newer Bose system. This week, we would like to review connecting your new smart TV to an older CD/DVD based Bose Home Theater system. With these older systems, your video components connected to the various inputs of your TV and the audio are connected directly to the Bose system. The simplest method to connect your new TV to the Bose system is to connect your various components directly to the HDMI inputs of you

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Nov 7, 2018
1 min

What is 5G?

Much talk is starting to surface about 5G technology and our clients are now asking about 5G during our In Home Consultations. First, 5G stands for 5thGeneration of cellular technology. Developers of 5G are promising speeds of 10-100 times faster than current 4G or LTE cellular services. But it’s more than speed, 5G will reduce latency and allow more devices to be connected. Latency is the response time from clicking a link on your phone to when you actually see the website

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Oct 24, 2018
1 min

Is my in ceiling/in floor Bose bass speaker compatible with the new Bose Lifestyle systems?

Many of our clients have older Bose systems that had in-ceiling/in-floor bass speakers. These systems were known as Bose BIV systems and were often sold through homebuilders for new construction homes. These systems are now 20-25 years old and are starting to experience issues with the CD based Media Centers and amplifier, TA series. Since the TA amplifiers and CD based Media Centers are no longer manufactured and cannot be repaired due to lack of parts, clients are asking i

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Oct 17, 2018
1 min

What is a network access point?

Everyday more and more devices are being connected to your home’s Wi-Fi network. The last couple of weeks, we have discussed the importance of a strong Wi-Fi network throughout your home and how to quickly test the strength and coverage. In many cases, you will find your Wi-Fi coverage will vary throughout your home. You can strengthen the coverage of your network by adding Access Points or Range Extenders. These devices are not the same. An Access Point is wired back to you

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Oct 10, 2018
1 min

Is My Wi-Fi network strong enough for music and video streaming?

Last week, we reviewed the recommended Internet speeds for streaming, 5 Mb/s for music, 25 Mb/s for video. However, the speed is only part of the equation. Once you have determined you have sufficient speed coming into your home, the next question is “Is this speed being distributed throughout my home over my Wi-Fi network?” As a quick refresher, your Wi-Fi network is created by your router and allows your various devices to connect to the Internet. In many cases, your Inter

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Aug 29, 2018
1 min

What are the differences in TV Brackets?

In selecting the proper TV bracket, first and foremost, confirm the bracket will support the size and weight of your TV. The weight of the same size TV can vary. There are 3 basic types of TV brackets, flat, tilt, and full motion, also known as an articulating arm. The flat bracket is the most common and allows you to mount the TV to the wall with no motion whatsoever. If you use this type of bracket, be sure it has lateral movement, which allows you to center the TV on the

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Aug 15, 2018
1 min

Can the Bose in ceiling speakers be installed in walls?

The answer to this question is yes and no, it all depends on the model of speaker. If you have the older Bose 191 speaker, the answer is yes. The Bose 191 speaker was designed to be both used as an in ceiling and in wall version and was shipped with 2 different speaker grilles, one for the ceiling and one for the walls. Please note this speaker model has been discontinued. The newer models, 591’s, 691’s, 791’s and 891’s are designed for specific installations. The 591’s and

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Aug 8, 2018
1 min

What Can I expect with a WB South service call?

At WB South, service calls are a big part of our business. The problems are varied such as no picture on my TV, Deck speakers have a static sound, the remote is not working etc. A majority of the time, these issues are related to cable boxes being upgraded, router has been changed, or cables are un-plugged and our technicians can correct them on site. However, if during the trouble shooting process, it is determined that the product is defective, the Bose product needs to be

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Aug 1, 2018
1 min

Why can’t I download the latest Bose app update?

As with all apps, Bose is constantly improving the Soundtouch app through the use of downloadable updates. If you are having difficulty downloading an update, you can try the following. First, delete the existing app from your device. Next, go to www.Bose.com/soundtouch_appand download the latest version of the Soundtouch app. Open the app and enter your username and password. Please note, all of your previous information will be retained. You will not need to enter Network

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Jul 18, 2018
1 min

My HOA bans outdoor speakers, How can I expand My Bose Soundtouch?

We have many clients that live in townhomes, condos or private communities that enjoy the Bose SoundTouch music platform throughout their homes. However when they want to add music to their outdoor living spaces, they discover their HOA prohibits permanent outdoor speakers. All is not lost. If you have an electrical outlet on your Deck or Patio and decent WI-FI coverage, you can simply add a Bose Soundtouch 20 or 30 and begin to enjoy your music outside. Although it is a pai

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Jul 11, 2018
1 min

My Bose system was damaged by lighting, now what?

Along with the summer storms, comes damage caused by lighting. Your Bose Home Entertainment System is no exception. In the past couple of weeks, we have had 3 clients call with suspected lighting damage. The 1st step is to determine if the Bose console/receiver was damaged. Check and see if the power light is on. If the light is out, the console is damaged and will need factory service. Please note, Bose no longer offers factory service on older systems. To check if your syst

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Jun 27, 2018
1 min

How can I get a new remote for my Bose system?

This past week, we had 3 calls asking about replacing Bose remote controls. The reasons varied from defective remotes, worn out buttons, and believe or not, our dog ate the remote. The best method to obtain a new Bose remote is direct from Bose service. Bose service can be reached at 888-757-9952. Before you call, be sure you have the following information, the model numbers of your Bose console and Bose remote. The console model number can be found on the bottom of the conso

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Jun 13, 2018
1 min

Do I Qualify for a Bose Upgrade?

We are often asked what does it take to qualify for a Bose system upgrade and what are the advantages of upgrading? For your system to qualify for the trade-in, it must be a CD/DVD based system, that is, one that has a built in CD/DVD player. If you qualify, you will receive 25% off a new Bose 600, Bose 650, or Bose BIV Home Theater system. Please note if you have expansion rooms connected to your CD/DVD based system, you will also need to upgrade your expansion amplifiers.

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Jun 7, 2018
1 min

How many speakers can be connected to a Bose SA-5 amplifier?

Last week a client called and asked how many speakers can be connected to a Bose SA-5 amplifier? We originally discussed this in 2016 and now seems a good time to revisit this topic. You can connect up to four (4) 4-8 ohm speakers to a SA-5 amplifier. This is ideal for large areas where 4 speakers are required for good sound coverage. However, be aware, when 4 speakers are connected to the Bose SA-5 amplifier, all speakers will play the same source at the same volume. Because

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Apr 25, 2018
1 min

What Should I do before I disconnect my system?

Over the past several weeks we have scheduled service calls for clients, who for various reasons, have disconnected their system and now need to schedule a technician to come out and reconnect the system components. If you would like to save the cost of a service call and are somewhat handy, here are some do it yourself suggestions on how to disconnect and reconnect your system. All you need is some masking tape and a marker. First, be sure the system and all components are t

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Apr 18, 2018
1 min

Why can’t I change the Pandora station with Soundtouch on my TV?

This week we had a couple calls from clients questioning why they couldn’t change their Pandora station using the Bose Soundtouch app on their TV’s. Although both clients had the same problem, there were 2 different causes. In the 1stcase, the client had a smart TV and had accessed the Pandora service from the Smart TV options, not from the Bose Soundtouch app. Remember, you must select your music service through the Bose Soundtouch app to control it with the app and have th

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Mar 21, 2018
1 min

How Can I Power My Outdoor Speakers?

All models of the Bose outdoor residential speakers will work with either Bose SA-5 amplifier or any 3rd amplifier/receiver that can handle 4-8 ohm speakers and are rated 10 to 100 watts per channel. For best results, use amplifiers with a minimum 60-watt output per channel. If you are incorporating your Outdoor Space into an existing Bose Soundtouch Entertainment system, a Bose SA-5 amplifier is required. This amplifier should be located indoors and then run wires from the s

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Mar 15, 2018
1 min

What Outdoor Speaker is Right for My Outdoor Living Space?

There are 2 types of outdoor speakers to choose from, surface mounted speakers and in-ground. To determine which one is right for you, first determine your goals. If you are looking to cover a specific area such as a Deck or Patio, a surface mounted speaker is the right choice. The surface mounted speaker projects sound from the front of the speaker only and can be directed towards a specific area. The surface mounted speaker bracket allows you control the angle of the speake

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