WB South

This week, we heard from a longtime client for whom we've completed several projects over the years. He was experiencing an issue where...

We recently received a call from a client with a question we hadn’t encountered in quite some time. The client owned an older Bose...

A client with an older Bose Lifestyle system that included Bose stored music contacted us this week. Unfortunately, their hard drive had...

This week, we spoke with a client who had purchased a new TV but couldn't hear the sound from the streaming video apps built into his new...

Our clients often call with the issue of their Bose Soundtouch device not working with the Bose app. Although this could be a sign of a...

Clients that have older Bose Lifestyle systems ask if the Lifestyle cube speakers, including the larger AM-5 cube speaker and the Jewel...

In general, an HDMI ARC connection is preferred to an optical connection. If your TV does not have an HDMI ARC connection, an optical...

Connecting a Roku streaming device, as well as other streamers like an Amazon Firestick, depends on your Bose Lifestyle system's model...

The first thing you MUST do is turn off your Wave Radio and disconnect all power cords from the electrical outlet. Before proceeding,...

A client who had the opportunity to experience a Sonos system at a friend's place reached out, inquiring about the possibility of...

A client this week was moving a bookshelf speaker and wanted to know was it important to match the black and white wires on the speaker...

We recently received a recall notice for Bose bass modules manufactured before April 1, 2006. For clients that may still have older Bose...

The most common question we receive, hands down, is "Can You Repair My Bose Wave Radio?" We field an average of 3 to 4 of these inquiries...

Recently, we had an online chat with a client who encountered difficulties trying to connect a Bose 500 bass module to a Lifestyle 600...

A client recently approached us with concerns about white flashing on his TV and whether his Bose system might be the cause. To diagnose...

Once clients discover that their Bose system cannot be repaired, they often wonder, "What can I do?" The answer to this question depends...

Bose recently introduced the new Bose Music amplifier, specifically designed to be a part of the Bose Music platform. However, it's...

Every day, we receive multiple calls regarding Bose repairs. Bose products were repaired by Bose and many clients are disappointed that...

As many of our clients are upgrading their older Bose systems to Sonos, the most often asked question is “Can I use my old speakers?”....

There are times when the wireless Bose bass module mysteriously drops out on the Bose Lifestyle systems. This could be a sign that the...